This Privacy Policy (“Policy”) is a legally binding electronic agreement between you (“You,” “Your,” or “User”) and Waaree Group, including Waaree Energies Limited and its affiliates, subsidiaries, and group entities (“Company,” “We,” “Us,” or “Our”). This Policy governs your use of the website(s) and any services provided by the Company (collectively, the “Website”).
This Policy is governed by and shall be interpreted in accordance with applicable laws of India. It does not require any physical, electronic, or digital signature and shall be deemed to be accepted by You upon use of the Website or by clicking “I Accept” where such an option is provided.
We value and respect your privacy and are committed to protecting your personal information. This Privacy Policy sets out the principles and practices that govern the collection, use, processing, and disclosure of personal information by the Company in connection with your access to and use of the Website and/or our Services. The Company shall handle your information in a manner consistent with this Policy and shall not use or disclose such information to any third party except as expressly set forth herein or as otherwise permitted under applicable law.
1. SCOPE
Company values the privacy of individuals and is committed to handling personal information responsibly and in compliance with applicable legal and regulatory requirements. This Privacy Policy outlines the Company’s approach to the collection, use, processing, storage, and disclosure of personal information in connection with your access to and use of the Website and/or our Services. All personal information shall be processed in accordance with this Policy and applicable laws. Nothing in this Policy shall be construed to create obligations on the Company beyond those imposed under applicable law.
2. INFORMATION WE MAY COLLECT FROM YOU
When you access or use our Website, we may collect and process certain personal information that you voluntarily provide. The primary purpose of collecting this information is to facilitate a secure, efficient, and personalized user experience. It enables us to offer relevant services, enhance functionality, and maintain the integrity and security of the Website. You may generally browse the Website without disclosing personal information. However, once you voluntarily submit such information, you are no longer anonymous to us. Mandatory fields will be clearly indicated where applicable. You may choose not to provide certain details; however, doing so may limit your ability to use specific features or services.
We may also automatically collect technical data relating to your interaction with the Website, such as referring and exit URLs, browser type, IP address, general geolocation, device identifiers, and standard web log information. This data may be used for analytics, improving user experience, internal research, and ensuring system security. Wherever possible, analysis is conducted in an aggregated or anonymized format.
We may use cookies and similar technologies to enhance functionality, improve security, and support analytics. Cookies are small data files placed on your device that may enable features such as session continuity, user preferences, and personalized content. Most cookies are session-based and expire upon closure of the browser. You may disable cookies via browser settings; however, certain features may be affected.
Some pages may contain third-party cookies or tracking technologies, which are governed by the respective third parties’ privacy policies. We do not exercise control over their use. If you engage in a transaction on the Website, we may collect information related to your preferences, behavior, billing address, payment instruments, and transaction history. Additionally, information shared via interactive features (e.g., messages, feedback, or voice inputs) may be retained for purposes such as customer support, troubleshooting, or compliance.
If you correspond with us or if third parties contact us regarding your activities, we may retain such communications for legitimate business purposes.When you register for an account, we may collect personally identifiable information such as your name, email, contact number, and payment details. While registration is optional for browsing, it may be required for accessing certain features or placing orders. Subject to your communication preferences and applicable law, we may send you marketing or promotional content, which you may opt out of at any time.
All data is collected, stored, and processed in accordance with applicable Indian laws. Publicly available information or data disclosed under legal obligations shall not be considered sensitive personal data under this Policy.
3. USE OF YOUR INFORMATION
We may use this information to fulfill our obligations under any contracts entered into between you and the Company, and to provide you with the products, services, or information you have requested. The Company uses such information to establish and manage user services. Your email address and other personal information will not be disclosed or shared with third parties, except where necessary to deliver the requested product or service, or where required under applicable law.
The Company may disclose personal information if it believes in good faith that such disclosure is required by applicable law, regulation, or legal process, or where necessary to protect or enforce the Company’s rights or the rights of another user.
The Company may use or share aggregated, non-identifiable user statistics for the purpose of describing the Website, application, products, or services to prospective partners, advertisers, and other third parties. We may share personal information with trusted global partners to enable the provision of high-quality, localized, and customized services to users, subject to appropriate confidentiality and data protection safeguards.
Non-personal information may be used to analyze Website or application usage and to support internal functions, such as improving and maintaining the products, services, and overall user experience.Users may request deletion of their personal information at any time. Upon such deletion, the Company may retain an archival copy solely for compliance with legal obligations. This archival copy will not be accessible through the Website. All data collection, use, and processing activities are carried out in accordance with applicable data protection and information technology laws in force.
You may opt out of being contacted by the Company, or receiving information as a whole or a part from the Company at any time by selecting the appropriate option provided for in their profiles or at any time by sending an email to (privacy@waaree.com) If, at any time after registering for information or opting for Services, You change your mind about receiving information from Waaree Energies Limited Website/Application, the frequency with which they receive information or about sharing their information with third parties, you may modify (i) your choices in the options provided for the same on their profiles or simply send the request to (Email ID: privacy@waaree.com) (ii) You have the right to complain about the improper processing of your personal data (such as collection, storage, modification, transfer, deletion, etc.) by emailing us at privacy@waaree.com. You may also request to access, modify, correct, delete, or withdraw consent for the use of their personal information. The Company respects users’ rights to control their personal data and will make reasonable efforts to respond to such requests in accordance with applicable law. Where required, the Company may seek verification of the user's identity before processing any such request.
We may transfer information collected about you, including personal information, to our affiliated entities or authorized third parties (as outlined in this Privacy Policy) across jurisdictions, including from your country of residence to countries that may not provide the same level of data protection as your home jurisdiction. By using the Website or our services, you acknowledge and consent to such cross-border transfers, and to the processing, use, and disclosure of your information including personal information as described in this Privacy Policy and in accordance with applicable laws. We take reasonable measures to ensure that any such transfer is carried out with appropriate safeguards in place, in accordance with applicable laws and that your information continues to be handled in a secure and lawful manner.
The Company does not knowingly collect or solicit personal information from individuals under the age of 18 without verifiable consent from a parent or legal guardian. If the user is a minor or a person with disability, they must not provide personal information or use the Website, Application, or services without obtaining prior consent from a parent or legal guardian.
4. RETENTION, DELETION OR BLOCKING OF DATA
We adhere to the principles of purpose limitation and data minimization. Accordingly, we retain your personal data only for as long as is reasonably necessary to fulfill the purposes for which it was collected, unless you withdraw your consent earlier or a longer retention period is required or permitted under applicable law. Upon completion or discontinuation of the relevant purpose, or the expiry of any legally mandated retention period, we will take reasonable steps to securely delete or anonymize the corresponding data in accordance with applicable statutory provisions. You have the right to request access to your personal data, seek correction of inaccuracies, request erasure, and raise grievances. You may also nominate another individual to exercise your rights in the event of your incapacity, as permitted under applicable law.
5. COOKIES:
To enhance user experience and Website responsiveness, we may use cookies or similar technologies to assign each visitor a unique, random User Identification (User ID) that helps us understand user preferences based on device activity. Unless you voluntarily identify yourself (e.g., via registration), we cannot personally identify you through these tools. Cookies can only contain personal information that you choose to provide and cannot access data from your device’s hard drive. Please note that third-party advertisers may set their own cookies upon interaction with their content, which is beyond our control and subject to their respective privacy practices. Additionally, our servers may automatically collect limited technical data such as your IP address when you access the Website. This information does not personally identify you and is used solely to facilitate service delivery, customize content, analyze site traffic, and provide advertisers with aggregate geographic insights.
6. INFORMATION SECURITY
We recognize that the information provided by our users is a valuable asset. We do not sell personal information to third parties. However, we may share such information with affiliated corporate entities, who may use it to offer their own products or services, unless you have opted out of such communications, as permitted under applicable laws. All personal information collected through the Website is stored in a secure, access-controlled environment with password-protected servers and firewalls. While we maintain appropriate security safeguards, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute protection. Any information voluntarily disclosed in public forums may become publicly accessible and could be collected or used by third parties.As the Internet evolves, we reserve the right to update this Privacy Policy to reflect changes in law, technology, or business practices. Any such changes will become effective upon posting on the Website.
We may disclose personal information to third parties in limited circumstances, such as (i) to provide requested services or fulfill transactions; (ii) to comply with legal obligations; (iii) to support marketing or improve user experience; and (iv) to prevent or investigate fraud, unauthorized use, or other unlawful activity.
We do not disclose personal information to third parties for their own marketing purposes without your explicit consent. Disclosure may also occur where required by law or in good faith to comply with legal processes such as court orders or subpoenas. Additionally, we may disclose personal information to regulatory authorities, law enforcement, or third parties in good faith where necessary to (i) enforce our Terms of Use or Privacy Policy; (ii) respond to rights infringement claims; and (iii) protect the safety or property of users, employees, or the public.
Depending on the payment method used, certain personal data (such as name, email, or mobile number) may be shared with recipients or users to facilitate transactions. Upon successful completion, limited transaction details may appear in recipient records. We do not disclose sensitive financial information such as bank account or card details without your explicit consent and in accordance with applicable regulations.
Limited personal data (e.g., name, contact details, shipping address) may also be disclosed in order to complete transactions; in case of a payment dispute; or as part of fraud prevention or where legally required. Any third-party use of your information post-disclosure will be governed by their respective privacy policies or contractual terms. We are not responsible for their subsequent processing of such data, except where mandated by law.
All such processing and disclosures adhere to principles of purpose limitation, data minimization, and consent, as required under applicable law. We may also share or transfer your personal information with or to another business entity in connection with any contemplated or actual corporate restructuring, merger, acquisition, or similar transaction. In such cases, the successor entity shall be bound by this Privacy Policy unless otherwise notified and legally permitted. This clause shall not be interpreted to permit unauthorized sale or commercial exploitation of personal data in contravention of the commitments outlined in this Privacy Policy. Any data sharing will be in accordance with applicable legal standards governing lawful processing, consent, and data minimization.
7. REVISION OF THE PRIVACY POLICY
This Privacy Policy may be amended, modified, or updated at any time at the sole discretion of Waaree, without prior notice. We are under no obligation to individually notify you of such changes. Any revisions will become effective upon being published on the Website. Unless otherwise specified, the revised Privacy Policy shall apply immediately from the date of posting and shall be binding on all users from that date onward. Your continued access or use of the Website following any such changes shall be deemed to constitute your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to remain informed of any updates.
8. LINKS TO THIRD-PARTY WEBSITES
This Website may include links to third-party websites or online services that are not owned, operated, or controlled by Waaree Energies Ltd. We do not endorse, and are not responsible for, the privacy practices, content, accuracy, or security of such third-party platforms. These third-party websites may independently collect your personal information and may use cookies or other tracking technologies over which we have no control. This Privacy Policy applies solely to data collected by us through this Website. Your access to or interaction with such third-party websites is entirely at your own discretion and risk. We strongly recommend that you review the privacy policies and terms of such external sites before sharing any personal data.
9. ADVERTISEMENTS ON WEBSITE
We may engage third-party advertising service providers to serve advertisements on our Website. These entities may collect and utilize certain non-personally identifiable information (excluding your name, address, email address, or phone number) relating to your visits to this Website and other websites to deliver interest-based advertisements. Such data may be collected through cookies or similar tracking technologies, consistent with applicable legal requirements. We do not control the data collection, retention, or usage practices of such third parties. Their processing of your data is governed solely by their respective privacy policies. By accessing and using our Website, you acknowledge and agree that Waaree Energies Ltd. is not responsible for the privacy practices, data handling, or content of any third-party advertisers, and disclaims all liability in relation thereto.
10. CONSENT
By accessing or using this Website and/or voluntarily providing personal information, you expressly consent to the collection, processing, use, storage, and disclosure of such information in accordance with this Privacy Policy, including any sharing as outlined herein. If you provide us with personal information relating to any third party, you represent and warrant that you have obtained all necessary consents, permissions, and authorizations to do so and to permit us to process such information in accordance with this Policy. We reserve the right to amend this Privacy Policy at any time without prior notice. Updated versions will be posted on this page, and your continued use of the Website thereafter shall be deemed acceptance of the revised terms.
11. GOVERNING LAWS & JURISDICTION
This Website is operated by Waaree Energies Ltd. These Terms, including this Privacy Policy, shall be governed by and interpreted in accordance with the laws of India, without giving effect to any conflict of law principles. By accessing or using this Website, you irrevocably agree that any dispute arising from or relating to the use of this Website or interpretation of this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts at Mumbai, Maharashtra, India.
12. GRIEVANCES
At Waaree Energies Ltd., we are committed to protecting your privacy and processing your personal data in compliance with applicable Indian data protection laws. If you have any concerns, complaints, or questions regarding this Privacy Policy or our handling of your personal data, you may reach out to us using the contact details below. We will make reasonable efforts to address your concerns in a timely and appropriate manner, as required by applicable law.
Contact Email: privacy@waaree.com
We are committed to ensuring that your privacy is protected and that your personal data is handled responsibly and in compliance with applicable laws and other relevant Indian data protection regulations. This Privacy Policy outlines how we collect, use, process, store, and protect your information when you interact with our Website or services. By accessing or using the Website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we are protecting the personal information we collect. If you have any questions, concerns, or grievances regarding this Policy or our data practices, please contact us using the contact details provided above. Your trust is important to us, and we are committed to safeguarding your data and providing a secure and transparent digital experience.
