We’re here to help. Please use the details below to reach us about orders, deliveries, payments, refunds, warranty, or any concern.
CUSTOMER SUPPORT
- Toll-free: 1800 2121 321
- Email: ecommerce@waaree.com / waaree@waaree.com
- Support hours: Monday–Saturday, 9:00 AM – 6:00 PM IST
- Help Centre: https://shop.waaree.com/faq/
Please keep your order number ready so we can assist you faster.
GRIEVANCE OFFICER
In line with applicable law, you may contact our Grievance Officer for complaints that are not resolved through customer support:
- Name: Mr. Vikas Tripathi
- Designation: Grievance Officer
- Email: waaree@waaree.com
- Phone: 1800 2121 321
- Address: 11th Floor, Commerz 2, International Oberoi Garden City, International Business Park, Yashodham, Goregaon, Mumbai, Maharashtra 400063
We will acknowledge your complaint within 48 hours and aim to resolve it as soon as practicable in accordance with applicable law.
REGISTERED OFFICE / SELLER DETAILS
- Legal entity: Waaree Energies Limited operating shop.waaree
- Registered address: 602, Western Edge – I, Western Express Highway, Borivali East, Mumbai – 400066, Maharashtra, India
- CIN: L29248MH1990PLC059463
- GSTIN: 24AAACA4043J2Z1
- Website: shop.waaree | waaree.com
